SUPPORT
Why Is It Important?
There’s a huge difference of behavior between a Salesforce org that’s properly set up and further administered by a professional, and an org that’s managed and operated perfunctorily, by a Salesforce newbie.
Saasten is always willing to offer Salesforce consulting services dedicated to helping you diagnose a particular Salesforce org, work out a plan of its restoration.
If needed — prepare the documentation for internal processes and data scheme, and make all needed fixes and patches to quickly get the org in its best possible shape
And we know our business – we’ve managed to provide the best service to the companies we work with especially with Salesforce for navigating Sales Cloud, Marketing Cloud, Service Cloud.
What We Offer
TECHNICAL CODE REVIEW
This stage is conducted by a high-level Salesforce specialist, an architect or a top-level senior Salesforce developer, and it provides a detailed overview of the existing code, technologies being used, compliance of the code architecture to the industrial best practices and patterns. The result is usually a list of critical issues, fixing real problems, and recommendations for Salesforce optimization adjustments, ensuring easy expansion of the org’s functionality in the future.
EXISTING APPS IMPROVEMENT
That actually concerns Salesforce custom development. Upon customer’s approval, the existing Salesforce applications may be reworked and optimized for better performance. In some complicated cases, which most often are the legacy of previous unlucky choices of outsourcing partners, Saasten offers to rewrite certain existing functionality from scratch, if that helps a customer to save budget for Salesforce customization.
INFRASTRUCTURE ANALYSIS
This step is an even more general overview of an org, conducted by an architect. A Salesforce expert investigates the internal structure of the org and its components, and provides recommendations of architectural optimization — from changing the data scheme and engaging of certain Salesforce solutions, to improving the use of third party applications or even substituting certain vendors for better efficiency. Of course, certain Salesforce configurations may be provided here.
COMMON UNIT TESTING
It is the process of professional test coverage, ensuring that the functionality blocks are covered separately, and that further expansion of the org won’t meet any unsuspected blockers. And of course, properly written test classes provide additional quality control of the code.
Send a Message
Interested in driving growth? Have a general question? We’re just an email away.