Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
A fully integrated ticketing system is the first step to building a great customer experience.
Add messaging to your website, mobile apps, and social channels so customers can reach you instantly
Saved views of your data that you can access at any time without having to repeatedly customize a view with filters, select specific leads/contacts/deals
Plan, track, manage, and analyze your sales process.
Zendesk has many features that facilitate all processes required by customer service and sales
Contains a collection of articles and information available to answer your customer's questions or for your team
A reporting solution that integrates data from multiple sources to measure customer interactions
Always on every time with an answer bot that can be set & always able to answer questions 24 hours non-stop
A platform where customers can interact with other customers to help each other answer questions
Uses a combination of enterprise-grade security features and comprehensive audits of applications, systems, and networks
Zendesk uses industry best practices and standards to achieve industry-accepted general security & privacy frameworks compliance.