Increase Your Customer Experience Now

Indonesia companies use Zendesk a complete & customized customer service solution.

Where good conversations become great experiences

Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Ticketing System

A fully integrated ticketing system is the first step to building a great customer experience.

Messaging & Live Chat

Add messaging to your website, mobile apps, and social channels so customers can reach you instantly

Smart Lists

Saved views of your data that you can access at any time without having to repeatedly customize a view with filters, select specific leads/contacts/deals

Pipeline Visibilty

Plan, track, manage, and analyze your sales process.

Other Supporting Features​

Zendesk has many features that facilitate all processes required by customer service and sales

Help Center

Contains a collection of articles and information available to answer your customer’s questions or for your team

Report & Analytic

A reporting solution that integrates data from multiple sources to measure customer interactions

Answer Bot

Always on every time with an answer bot that can be set & always able to answer questions 24 hours non-stop

Community Forum

A platform where customers can interact with other customers to help each other answer questions


Uses a combination of enterprise-grade security features and comprehensive audits of applications, systems, and networks

Security, Privacy dan Legal

Zendesk uses industry best practices and standards to achieve industry-accepted general security & privacy frameworks compliance.

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